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Customer Service

After-sales service commitment


Dear customer, thank you for choosing Fujian Yashijia Food Co., Ltd. of products. We are well aware of the importance of after-sales service for you, so we are committed to providing you with high-quality, efficient and considerate service.

Product Quality Assurance

We strictly follow the HACCP quality management system to ensure that the products we sell meet the high quality standards. If you buy the product quality problems, in the warranty period, we will unconditionally return for you.

Rapid response mechanism

After receiving your feedback, our customer service team will contact you within 24 hours to understand your problem and provide a solution.

Consultation and suggestion

Whether you have any questions about our products, or want to provide valuable advice, we will be happy to serve you, constantly improve and optimize our products and services.

After-sales tracking service

We will visit you regularly to understand how you feel after using the product to ensure your satisfaction.

Complaint handling

For your complaint, we will investigate and deal with it in a fair and objective manner, and give you feedback on the results in a timely manner.

Customer Care

Special offers and care for you during special festivals and events.

FAQ


Contact immediately.

What should I do if I accidentally buy a product that has passed its expiration date?

We have strict control over the shelf life of our products. But in case you encounter this kind of situation, please contact us immediately, we will unconditionally handle the return for you, protect your rights and interests.

How about the research and development team of tasika food?

We have a professional and experienced R & D team, and highly paid to hire a number of outstanding R & D personnel. Through market research and repeated attempts, they only bring you the most delicious food.

Did YASIJIA Foods receive any honorary titles?

With its outstanding performance, Asijia Foods has won many honors such as "Integrity Unit", "Leading Enterprise", "Large Taxpayer", etc., which is a strong recognition of our quality and strength.

How does YASIJIA food cater to Chinese tastes?

We deeply study the unique charm of Chinese food and the characteristics of regional cuisine, and then skillfully integrate some western tastes to carefully prepare delicious food suitable for all ages and classes.

What are the brand characteristics of YASIJIA Foods?

Brand positioning as "YASIJIA, good taste", we focus on the development of consumer satisfaction with the ultimate taste and multi-taste assured food, so that you can eat happily and rest assured.

What is the environment in which the food is produced?

Fujian Yashijia Food Co., Ltd. Founded in 2006, it is located at the Longhai exit of Zhangzhao Expressway, with a vast area of 30 mu and a construction area of 30000 square meters. The company has passed the strict HACCP quality management system certification, which means that the production environment is highly standardized and hygienic, which can ensure that you can provide high-quality and safe food.

How rich are the types of foods that are made by Scarlett?

The product category of YASIJIA food is quite rich, there are more than 400 kinds of it! Covers biscuits, pastries, wafer biscuits and other snack foods, to meet your diverse taste needs.

Where can you buy the main foods?

You can find YASIJIA Foods in major supermarkets and convenience stores across the country. Not only that, we have also exported to South Korea, Malaysia and other countries, deeply loved by consumers everywhere.

How much does YASIJIA produce per day?

The company is equipped with 10 advanced production lines, with a daily output of up to 150 tons. The strong production capacity ensures an adequate supply of products.

What is the annual output value of YASIJIA food?

The annual output value of YASIJIA food exceeds 0.3 billion yuan, which fully reflects our popularity in the market and strong production and sales strength.

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